Rising Costs in Bengaluru? Look at Telangana.

Hi {{firstname|everyone}},    

For many global firms expanding into India, the conversation about Global Capability Centres has traditionally revolved around one place. Bengaluru.  

With a deep talent pool, Bengaluru was a natural starting point, offering an established ecosystem and huge footprint of companies with their technology and operations teams there. 

However, as more organisations entered the market, the dynamics of those hubs began to change. For firms building long-term capability centres, this has created a practical challenge.  

This is why another location has begun to attract attention from global businesses - Telangana. 

Over the past decade, Telangana has quietly built one of the most compelling ecosystems for capability centres in India. The region combines a deep technology workforce, strong infrastructure investment, and policy support that actively encourages global companies to establish long-term operations.  

Here’s why your global business strategy needs to factor in Telangana as a potential GCC hub.  

One of the most important advantages Telangana offers is the maturity of its technology and innovation ecosystem.  

This matters for capability centres because ecosystems shape the quality of the workforce available to them. When a region hosts a concentration of technology-driven companies, it develops professionals who are comfortable working with global teams, complex systems, and process-driven environments. 

For firms establishing a GCC, tapping into this ecosystem requires deliberate planning. 

• Align hiring strategies with Telangana’s technology clusters. Many companies recruit heavily from specific districts and business parks where experienced professionals already operate within global delivery models. 

• Build partnerships with universities and technology institutes in the region. Telangana produces a steady pipeline of engineering, analytics, and business graduates who can be trained into specialised roles. 

• Develop cross-functional teams that combine technology and business operations talent. Capability centres perform best when technical and operational skills sit within the same delivery environment. 

All in all, Telangana’s mature ecosystem allows organisations to recruit professionals who already understand the expectations of global operations. 

Another factor driving Telangana’s emergence as a GCC destination is the consistent policy support the state has extended to global technology and services companies. Government initiatives have focused heavily on building infrastructure, simplifying business processes, and encouraging multinational investment in the region. 

These investments have reached fruition in the form of tech parks, smart connectivity, and robust commercial infrastructure, offering an environment where companies can build delivery centres with confidence that the surrounding ecosystem will continue to grow. 

For businesses planning long-term capability centres, the operational environment matters as much as talent availability. 

• Evaluate business districts that offer proximity to established technology parks and transport networks. Accessibility directly affects employee retention and productivity. 

• Plan office capacity with future expansion in mind. Telangana’s commercial real estate market allows firms to scale operations without constantly relocating teams. 

• Ensure that security, compliance, and data infrastructure are integrated from the outset. Capability centres supporting global clients require operational standards that match international expectations. 

Perhaps the most practical advantage Telangana offers is the balance it provides between talent availability and workforce stability.  

Best of all. Even with such a huge and technically skilled workforce, it has not experienced the same level of saturation seen in older technology hubs. 

For companies operating GCCs, this distinction becomes extremely important over time. Lower levels of talent churn mean that teams remain together long enough to develop deeper domain expertise, refine internal processes, and take ownership of complex workstreams.  

This stability allows capability centres to evolve from execution units into strategic partners within the organisation. 

However, stability does not happen automatically. Firms need to design their centres in ways that encourage long-term engagement. 

• Create clear career progression paths within the GCC so professionals see long-term opportunities without needing to change employers. 

• Invest in structured training programmes that deepen technical and domain expertise. Capability centres thrive when knowledge compounds rather than resets with each hiring cycle. 

• Empower local leadership teams to take ownership of delivery processes and innovation initiatives. When employees see real influence within the organisation, retention improves significantly.  

At Samera, we work with global businesses that are building and expanding capability centres in India.  

Regions such as Telangana demonstrate how a balanced ecosystem of talent, infrastructure, and policy support can create the right conditions for sustainable growth. If you’re thinking how and where to take your business global, understanding the strengths of emerging ecosystems is an important step. 

Check out our interactive GCC map of India to understand which state best suits your business needs and ambitions:  

Cheers, 

Arun